As I’ve discussed in past posts, many companies are finally starting to realize the value of usability as a differentiator. Although there is infinite room for improvement across all industries, I’ve recently enjoyed using one seriously improved experience solely based on better usability.
I have a bank account that rebates all ATM fees so I don’t [...]
With the emergence of usability and testing as a top priority for online business (finally), I’ve been disturbed by some of the basic functionality problems I’ve encountered online lately. Most of the time, I find issues that would seemingly be resolved after an average quality assurance process and would definitely be resolved after less than [...]
Lately, I have talked with several local business owners that had never heard of several potential business sources that I consider essential. These are very intelligent and busy people that simply don’t have time to keep up with the latest internet trends so I don’t fault them. However, any local business that is not in [...]
